Shipping Policy
Processing Time
All items custom products will shipped in 10-12 business days. Non-custom orders will be shipped in 5-7 business days.
Shipping Time:
Standard Shipping: Once your order has been processed and shipped, the estimated delivery time is 5-7 business days within the continental United States. Please note that this is an estimate, and actual delivery times may vary depending on the destination and any unforeseen circumstances.
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
International Shipping:
At this time, we only offer shipping for custom orders within the continental United States. We do not ship internationally or to U.S. territories. We apologize for any inconvenience this may cause. Feel free to browse our non-custom listings for international shipping!
Lost or Damaged Packages
We package all orders carefully, but if your item is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to replace or refund your order.
Questions?
Email us at info@stillwaterscraftco.com